Shipping policy

Shipping Policy

At Si’st Sipu, each order is carefully prepared and shipped with intention and care.

Processing Time

Orders are typically processed within 2–5 business days. During busy periods or seasonal launches, processing times may be slightly longer.

Shipping Methods

We primarily ship using Canada Post flat rate boxes to provide reliable and consistent delivery across Canada.

For certain orders, we may also use trusted courier services to ensure your package arrives safely and efficiently.

Shipping Rates

• Most orders ship at a flat rate through Canada Post
• Larger or bulk orders may require additional shipping costs
• If your order requires a custom shipping rate, we will contact you before shipment with a quote

Delivery Times

Delivery times vary depending on your location but generally range between 2–10 business days after shipment.

Please note that once your order has been shipped, delivery timelines are the responsibility of the carrier.

Tracking

Tracking information will be provided once your order has been shipped.

Shipping Address

Please ensure your shipping information is accurate at checkout. Si’st Sipu is not responsible for delays or lost packages due to incorrect addresses.

Lost or Delayed Packages

We are not responsible for delays, lost, or stolen packages once they have been handed over to the carrier. If an issue arises, we recommend contacting the shipping provider directly.